This notice explains how we use the information you share with us and what we do to protect it.
Whenever you see “we”, it refers to Equinor UK Limited. We are the data controller for the personal information we process for the purposes described below.
Equinor UK Limited (01285743) is registered at 1 Kingdom Street, London, W2 6BD.
When you contact us via the “contact us” form on the website, by email or by using the grievance system, we ask you to provide your name and email address so that we can respond to you directly.
We will use the information you provide in your query, feedback and/or grievance to address them appropriately and to keep a record for engagement continuity.
We use cookies for different purposes such as ensuring our website works properly and to improve your user experience. You can find more information on cookies, including how to stop non-essential cookies, in our Cookie Notice.
We rely on the Legitimate Interests lawful basis to collect, use and store your personal information: we consider it our legitimate interest to process your personal information to achieve our goal to ensure a successful community engagement.
The information you provide will only be accessible to a restricted group of employees involved in this project through strict access control to allow them to handle your queries, feedback and/or grievance.
We may share your personal information with our professional advisors and contractors (including lawyers, environmental, planning and stakeholder consultants and land agents) where necessary.
We work with a third-party service provider (specialised engagement platform) to process and store your personal information. We only use third-party providers we trust and have a contract with to ensure your personal information is suitably protected and all parties comply with UK data protection laws.
We will only share your personal data where we are legally required to do so by a law enforcement agency or compelled by a court order, or if we believe it is necessary for the safety of our personnel and/or visitors, or to defend our rights or property.
We store your personal information securely, using an internal password protected SharePoint site (using Microsoft office software) and the aforementioned third-party service provider, and will keep it only for as long as necessary. At the end of the retention period, we will dispose of it in a secure way and in accordance with UK data protection laws.
When determining the relevant retention periods, we will consider factors including:
In accordance with the UK data protection laws, under certain circumstances, you have the following rights:
If you have any queries about this privacy notice or the way we handle personal data, and/or would like to exercise any of your rights, please contact our Data Protection Officer (see the Contact Information section below).
If any of the information that you have provided to us changes, please let us know the correct details by contacting us using the details in the Contact Information section below.
Our Data Protection Officer can be contacted:
You have the right to complain to the UK data protection authority, the ICO, if you are not satisfied with the way we handle your personal information – please see “Make a complaint” on the ICO’s website. However, we would encourage you to contact our Data Protection Officer in the first instance.
Please note Equinor UK Ltd is not a public authority and, therefore, will not respond to requests made under the Freedom of Information Act.
This privacy notice was published on 24th April 2026 and last updated on 27th April 2026.
We may change this privacy notice from time to time. Please check this notice occasionally to ensure you are aware of the most recent version that will apply each time you access the Website.
